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Warranty Information

Warranty Information for Custom Controllerzz

At Custom Controllerzz, we take pride in crafting top-quality custom controllers designed to enhance your gaming experience. We are confident in the durability and performance of our products, and we stand behind them with a standard 90-day warranty. This warranty comes automatically with every custom controller purchase, providing you with peace of mind and assurance in your investment.

Warranty Coverage:

Our 90-day warranty covers any defects in materials or workmanship that may arise under normal use of the custom controller. If you experience any issues related to the manufacturing of the controller within this period, we will repair or replace the defective parts, free of charge.

Warranty Exclusions:

Please note that our warranty does not cover physical or accidental damage to the controller. This includes, but is not limited to, drops, spills, or any other type of impact. Additionally, tampering with the controller or removing the warranty stickers will void the warranty. We highly recommend handling your custom controller with care to avoid accidental damage.

Non-Transferable Warranty:

Our warranties are non-transferable and can only be used by the original customer who made the purchase. If you received the custom controller as a gift, please retain the original proof of purchase or provide the order number to validate the warranty.

How to Claim Warranty Service:

If you believe your custom controller is eligible for warranty service, please contact our customer support team via email at within the warranty period. To expedite the process, please provide your order number, a detailed description of the issue, and clear photographs showing the problem.

Important Note:

Custom Controllerzz reserves the right to determine the validity of each warranty claim. If the issue is covered by the warranty, we will repair or replace the defective parts. Please be aware that any alterations to the controller, including third-party modifications, will void our warranty.

Thank you for choosing Custom Controllerzz. We are dedicated to delivering exceptional products and customer satisfaction. If you have any questions about our warranty policy, feel free to reach out to our customer support team. Happy gaming!