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We're Hiring for the Holidays!
Love video games? Want to work in a fun enviroment with flexible hours? Have you ever dreamed of working for the leader in custom gaming controllers? Well here's your chance!
As a Customer Service Rep at Custom Controllerzz, you can expect to:
- Provide support to customers via incoming phone calls regarding their account information. This includes answering questions, education on the product, and resolving any account issues
- Returning voicemails daily
- Boxing and labeling products for shipment
- Using shipping software to ship packages to customers
- Answering emails to customers in a timely manner
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Additional tasks may include sorting parts, organizing and stocking inventory, printing gamer tags, etc.
What you have:
- Proven customer support experience
- Strong phone contact handling skills and active listening
- Excellent communication
- Pleasant, friendly attitude, with an ability to adapt to change Job Type: Part-time
Who we are:
Custom Controllerzz has been the international leader in custom gaming controllers since 2010. All of our controllers are customized using state of the art technology and equipment. We develop all of our products with the customer in mind.
Please email support@customcontrollerzz.com with your resume or apply here
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You just ordered your Custom Controller and you can’t wait for it to arrive. A few days go by and you wonder, where is it?!You log on to you computer and look up your order. You then come across the processing time, you read:“standard processing time (2-4 weeks) plus shipping time” You gasp and think [...]
Rapid Fire Question and Answer
Why Choose Rapid Fire?It’s time to purchase a new controller and there are many decisions that need to be made. The color of the shell, the design, triggers, buttons and so on. After you’ve chosen and built your very own controller, you get down to the rapid fire add on option. Then you think to [...]
Now Hiring Controller Testers!
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Cross-play is Coming: Allowing Xbox Gamers to Play with PS4 and PC Gamers
It’s the moment we have all been waiting for, cross-network play. Microsoft has announced that it is going to give Xbox gamers the ability to play with PS4 gamer and PC Gamers. Now you will be able to play with gamers from different systems while playing the same game.But we cant get ahead of ourselves, [...]
Custom Controllerzz Black Friday Deals
We all know Black Friday is approaching, which is the time of the year you can find the hottest deals. When it comes to looking for custom controllers, Custom Controllerzz is spinning out some hot deals you can only get this week. The best part is, our Black Friday deals start tomorrow, Wednesday November 24th. Black [...]
Call of Duty: Black Ops 3 Countdown is on
Today is Thursday, which means the countdown is on until Black Ops 3 is released at midnight. Every year we are faced with a new Call of Duty, so why be excited for this one? But a new year comes with the best Call of Duty yet. For you PC gamers out there, exciting [...]
