For Parents

A custom controller is a brand-new Xbox or PlayStation controller that has been professionally customized with an exclusive shell design. Your child gets all the same performance and features as a stock controller — it just looks completely unique. Optional performance upgrades like rapid fire mods and TMR thumbsticks are also available on select models.

Absolutely. Custom Controllerzz has been in business since 2010, has sold over 100,000 controllers, and holds an A+ rating with the Better Business Bureau. We're a US-based company operating out of East Amherst, New York. You can read verified customer reviews on our Reviews page.

The Rapid Fire mod is a performance chip that allows semi-automatic weapons in shooting games to fire faster. It's popular in games like Call of Duty. The mod is completely undetectable online and is activated only when the player chooses to use it. It's an optional add-on, not included by default.

Yes! We offer hundreds of pre-designed exclusive designs to choose from, plus our Build Your Own tool which lets you customize shell colors, buttons, thumbsticks, triggers, and more in real time. There are over 50 million possible combinations.

Our custom Xbox controllers are compatible with Xbox Series X, Xbox Series S, Xbox One, and PC. Our custom PS5 controllers are compatible with PlayStation 5 and PC. All controllers connect the same way as a stock controller — nothing changes about how they work.

Every controller comes with our standard 90-day warranty covering defects and performance issues. If something isn't right, our US-based team will repair or replace your controller. You also have 30 days to return it for a full refund. Extended 1- and 2-year warranties are available at checkout.

Standard processing takes 3–5 business days, followed by free FedEx 2-Day shipping to anywhere in the US. Priority Processing (2–3 business days) and Rush Processing (same-day build and ship for orders placed before 3 PM EST) are available at checkout for an additional fee.

Of course! Call us at 800-214-4342 Monday–Friday 9AM–5PM EST, or email us at sales@customcontrollerzz.com and we'll get back to you quickly.