Contact Us & Visit the Showroom
East Amherst, NY · Support and showroom
Call, write, or come see them in person.
Our U.S. support team answers the phone Monday to Friday, and our retail showroom on Transit Road is open to walk-ins the same days. Pick a design, drop off your own controller, or collect an online order.
Get in touch
Three ways to reach us
sales@customcontrollerzz.com
We reply within one business day. Or use the form at the bottom of this page.
Visit
8003 Transit Road
East Amherst, NY 14051
Showroom open Monday to Friday, 10 AM to 5 PM. No appointment needed.
The showroom
See every design under real light

Our retail showroom at 8003 Transit Road in East Amherst, just north of Buffalo, is open Monday to Friday, 10 AM to 5 PM. Come see our Xbox Series X|S, Elite Series 2 and PS5 designs in person, compare chrome and chameleon finishes under real light, and talk through mods like rapid fire and TMR thumbsticks with the people who build them. You can also drop off your own controller for customization instead of mailing it in.
Ordering online? Choose local pickup at checkout and collect your controller at the showroom, with no shipping wait.
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