Grand Opening
Our Retail Showroom Opens Friday, October 30 at 9 AM
8003 Transit Road, East Amherst, NY 14051
Get Directions → Shop Online →
For years, every Custom Controllerzz controller has been hand-assembled right here in Western New York and shipped to gamers across the country. Starting this Friday, you can walk through our doors, see our controllers up close, and design your custom controller in person.
Our new retail showroom at 8003 Transit Road in East Amherst officially opens on Friday, October 30, 2026, at 9:00 AM EST. It's the first time Buffalo-area gamers can shop custom Xbox and PS5 controllers in person from a local builder, and we can't wait to meet you.
Grand Opening Details
Date: Friday, October 30, 2026
Doors open: 9:00 AM EST
Location: 8003 Transit Road, East Amherst, NY 14051
Who it's for: Anyone who games on Xbox Series X|S, Xbox Elite Series 2, or PS5, whether you already know exactly what you want or you're just curious.
Showroom Hours
Monday – Friday
10:00 AM – 5:00 PM
Weekends
Coming soon
Holidays
Coming soon
Weekend and holiday hours will be announced soon. Follow us on social media or check back on this page for updates before the holiday season.
What to Expect at the Showroom
Picking a custom controller from photos is one thing. Holding it is another. Here's what you can do in person:
- ✅See and feel our controllers up close. Compare shell designs, finishes, and colors in real light instead of on a screen.
- ✅Design your controller with our team. Talk through shells, buttons, thumbsticks, and performance upgrades with the people who actually build them.
- ✅Get answers on upgrades. Find out which options fit your platform, like TMR thumbsticks for Xbox Series X|S or mouse-click buttons for PS5.
- ✅Shop every platform we build for. Custom Xbox Series X|S, Xbox Elite Series 2, and PS5 DualSense controllers.
- ✅Know exactly what you're getting. Every controller starts as a brand-new, authentic Microsoft or Sony controller, then gets hand-assembled by our team.
Why We Opened a Showroom in East Amherst
Custom Controllerzz started as a small operation run by a high schooler who loved gaming and loved building things. It has grown into a full controller customization business serving customers nationwide, and we've built that growth right here in the Buffalo area.
Our new Transit Road facility gives us more room to build, faster turnaround for online orders, and a space where local gamers can finally see what we do in person. The showroom is our way of giving back to the Western New York community that's supported us from the start.
Opening the day before Halloween doesn't hurt either. If you've been looking for a reason to upgrade your setup before a long weekend of gaming, this is it.
Can't Make It In Person?
No problem. Every controller you can see in the showroom is also available online, built by the same team in the same building, and shipped straight to your door.
Shop Custom Xbox Controllers Shop Custom PS5 Controllers
Frequently Asked Questions
When does the Custom Controllerzz showroom open?
The grand opening is Friday, October 30, 2026, with doors opening at 9:00 AM EST.
Where is the showroom located?
8003 Transit Road, East Amherst, NY 14051, in the Buffalo / Western New York area.
What are the showroom hours?
Monday through Friday, 10:00 AM to 5:00 PM. Weekend and holiday hours will be announced soon.
Which controllers can I customize at the showroom?
We build custom Xbox Series X|S, Xbox Elite Series 2, and PS5 DualSense controllers, all starting from brand-new, authentic Microsoft and Sony hardware.
Do I need an appointment?
No appointment is needed. Stop by any time during showroom hours.
See You Friday, October 30
Doors open at 9 AM · 8003 Transit Road, East Amherst, NY 14051
